Once items are purchased through us, they are non-returnable or non-exchangeable. Except for bottom if size are still available. However, refund is not available. Measurement/ size chart/ try on result are provided for your reference, you may seek for our advice before purchase to avoid situation like size is not suitable. 

For exchange of item, customers are required to drop us a message on: Instagram Direct Message 

within 5 working days upon receiving their parcel. 

All items must not be worn, washed, sign of staining, scents of perfume/ frangances and detergent. Clothing must be in original condition. 

Exchanges of bottom are only valid for the same design and colour that was initially purchased. If the product soldout, can change the other products.

Exchange only applicable on normal items and bottom with sizes only. 

Kindly ship the parcel back within 7 working days after you have get the confirmation from customer service. 

Shipping fees of exchange parcel will be borne by buyers. 

* Please note we strictly do not refund goods on SALES, these are final sales items and can't be returned or exchanged unless deemed faulty. This includes SAMPLE SALES as well as FLASH SALES goods. 

SAMPLE SALE goods are bound to have faults, including stains, size discrepancies, etc. When purchasing from the SAMPLE SALE the customer is aware that the goods cannot be returned or exchanged.